Terms and Conditions
General conditions for the use of our services and website
Last updated: October 2024
These terms are governed by Argentine legislation, including the Civil and Commercial Code of the Nation and the Consumer Defense Law (Law 24.240).
1. General Information
VENSER SRL, with CUIT 30-XXXXXXXX-X, domiciled in [Address], Neuquén, Argentina, provides engineering, construction, technical inspection and specialized consulting services in the oil sector.
2. Services Offered
VENSER SRL offers the following services:
- Engineering Services: Structural design and calculation, executive projects
- Modular Constructions: Temporary camps, accommodations, prefabricated structures
- Technical Inspections: Non-destructive testing (NDT), certifications
- Industrial Infrastructure: Treatment plants, surface systems
- Manufacturing: Industrial furniture, specialized openings
- Consulting: Specialized technical advice
3. Contracting Conditions
3.1 Proposal and Acceptance
Services are contracted through commercial proposals that include scope, prices, deadlines and specific conditions. Acceptance is formalized through purchase orders or written contracts.
3.2 Prices and Payment Terms
Prices include VAT and are expressed in Argentine pesos, unless otherwise agreed. The following payment conditions apply:
- 50% advance upon project start
- 50% upon final delivery
- Invoicing according to progress milestones
3.3 Delivery Deadlines
Deadlines are estimated and may be affected by external factors. VENSER SRL is not responsible for delays attributable to third parties or force majeure causes.
4. Responsibilities and Warranties
4.1 Quality Warranty
VENSER SRL warrants that all services will be provided professionally and in compliance with applicable technical standards. Products include warranty against manufacturing defects for [specific period].
4.2 Liability Limitation
VENSER SRL's liability is limited to the contract value. It is not responsible for indirect damages, lost profits or consequential losses.
4.3 Client Obligations
The client undertakes to:
- Provide complete and accurate technical information
- Allow access to facilities
- Make payments under agreed terms
- Respect safety standards
5. Intellectual Property
Designs, plans, calculations and technical documentation developed by VENSER SRL remain the company's intellectual property. The client receives limited use rights for the specific project.
6. Confidentiality
Both parties undertake to maintain the confidentiality of technical, commercial and strategic information exchanged during the contractual relationship.
7. Modifications and Cancellations
7.1 Modifications
Any modification to the original scope must be agreed in writing and may involve price and deadline adjustments.
7.2 Cancellation
Unilateral cancellation generates the right to charge for work performed and expenses incurred, plus a 20% penalty on the outstanding balance.
8. Applicable Law and Jurisdiction
These terms are governed by the laws of the Argentine Republic. Any dispute will be submitted to the ordinary courts of the city of Neuquén, expressly waiving any other forum or jurisdiction.
9. Website Use
9.1 Content
Information published on our website is general in nature and does not constitute specific professional advice.
9.2 Intellectual Property
All website content (texts, images, logos) is the property of VENSER SRL and is protected by intellectual property laws.
9.3 Third Party Links
VENSER SRL is not responsible for the content of linked sites nor for damages arising from their use.
10. Personal Data Protection
Personal data processing is governed by our Privacy Policy and Law 25.326 on Personal Data Protection.
11. Occupational Health and Safety
VENSER SRL complies with all occupational health and safety standards in force in Argentina, including Law 19.587 and its regulatory decrees.
12. Insurance
VENSER SRL maintains civil liability, work risks and other insurance policies pertinent to cover possible contingencies.
13. Dispute Resolution
In case of disputes, the parties will attempt to resolve them amicably. If not possible, they will submit to mandatory mediation prior to resorting to ordinary justice.
14. Modifications
VENSER SRL reserves the right to modify these terms and conditions, notifying clients in advance with reasonable notice.
15. Contact
VENSER SRL
Address: [Complete address], Neuquén, Argentina
Email: info@venser.com.ar
Phone: +54 299 XXX XXXX
Commitment to Quality
VENSER SRL is committed to providing excellence services, complying with the highest technical and ethical standards, contributing to the sustainable development of the Argentine industry.