Terms and Conditions

General conditions for the use of our services and website

Last updated: October 2024

These terms are governed by Argentine legislation, including the Civil and Commercial Code of the Nation and the Consumer Defense Law (Law 24.240).

1. General Information

VENSER SRL, with CUIT 30-XXXXXXXX-X, domiciled in [Address], Neuquén, Argentina, provides engineering, construction, technical inspection and specialized consulting services in the oil sector.

2. Services Offered

VENSER SRL offers the following services:

  • Engineering Services: Structural design and calculation, executive projects
  • Modular Constructions: Temporary camps, accommodations, prefabricated structures
  • Technical Inspections: Non-destructive testing (NDT), certifications
  • Industrial Infrastructure: Treatment plants, surface systems
  • Manufacturing: Industrial furniture, specialized openings
  • Consulting: Specialized technical advice

3. Contracting Conditions

3.1 Proposal and Acceptance

Services are contracted through commercial proposals that include scope, prices, deadlines and specific conditions. Acceptance is formalized through purchase orders or written contracts.

3.2 Prices and Payment Terms

Prices include VAT and are expressed in Argentine pesos, unless otherwise agreed. The following payment conditions apply:

  • 50% advance upon project start
  • 50% upon final delivery
  • Invoicing according to progress milestones

3.3 Delivery Deadlines

Deadlines are estimated and may be affected by external factors. VENSER SRL is not responsible for delays attributable to third parties or force majeure causes.

4. Responsibilities and Warranties

4.1 Quality Warranty

VENSER SRL warrants that all services will be provided professionally and in compliance with applicable technical standards. Products include warranty against manufacturing defects for [specific period].

4.2 Liability Limitation

VENSER SRL's liability is limited to the contract value. It is not responsible for indirect damages, lost profits or consequential losses.

4.3 Client Obligations

The client undertakes to:

  • Provide complete and accurate technical information
  • Allow access to facilities
  • Make payments under agreed terms
  • Respect safety standards

5. Intellectual Property

Designs, plans, calculations and technical documentation developed by VENSER SRL remain the company's intellectual property. The client receives limited use rights for the specific project.

6. Confidentiality

Both parties undertake to maintain the confidentiality of technical, commercial and strategic information exchanged during the contractual relationship.

7. Modifications and Cancellations

7.1 Modifications

Any modification to the original scope must be agreed in writing and may involve price and deadline adjustments.

7.2 Cancellation

Unilateral cancellation generates the right to charge for work performed and expenses incurred, plus a 20% penalty on the outstanding balance.

8. Applicable Law and Jurisdiction

These terms are governed by the laws of the Argentine Republic. Any dispute will be submitted to the ordinary courts of the city of Neuquén, expressly waiving any other forum or jurisdiction.

9. Website Use

9.1 Content

Information published on our website is general in nature and does not constitute specific professional advice.

9.2 Intellectual Property

All website content (texts, images, logos) is the property of VENSER SRL and is protected by intellectual property laws.

9.3 Third Party Links

VENSER SRL is not responsible for the content of linked sites nor for damages arising from their use.

10. Personal Data Protection

Personal data processing is governed by our Privacy Policy and Law 25.326 on Personal Data Protection.

11. Occupational Health and Safety

VENSER SRL complies with all occupational health and safety standards in force in Argentina, including Law 19.587 and its regulatory decrees.

12. Insurance

VENSER SRL maintains civil liability, work risks and other insurance policies pertinent to cover possible contingencies.

13. Dispute Resolution

In case of disputes, the parties will attempt to resolve them amicably. If not possible, they will submit to mandatory mediation prior to resorting to ordinary justice.

14. Modifications

VENSER SRL reserves the right to modify these terms and conditions, notifying clients in advance with reasonable notice.

15. Contact

VENSER SRL

Address: [Complete address], Neuquén, Argentina

Email: info@venser.com.ar

Phone: +54 299 XXX XXXX

Commitment to Quality

VENSER SRL is committed to providing excellence services, complying with the highest technical and ethical standards, contributing to the sustainable development of the Argentine industry.